At E-vent, we understand that software and service go hand-in-hand. That is why we try to provide you with the highest quality in both areas at all times. Unfortunately, with most companies today, it seems that you either get good software with poor service, or good service with poor software, and absolutely no one seems to offer great service alongside great software...
This is where we stand apart from the rest. Not only will we work with you to service every one of your needs during your next event, but our software has been extensively tried, tested, and improved to provide you with the greatest combination of speed, reliability, and useability available on the market today!
Our software can be primarily split into two categories:
Each of these applications are a customized, stand-alone application for increased speed and stability. Even though each application is separate from the other, they use a series of shared libraries and functionalities that all tie back to your organization's central database. This gives you the best of both worlds! While still maintaining separate speed and reliability, shared functionality ensures that the customer is seeing the same thing you are in terms of available tickets, product inventory, and pricing information.
For example, at any time, you—or one of your agents (with the appropriate privileges)—can assist a struggling internet customer by viewing their individual shopping cart and assisting them through the process—all they have to do is call and tell you their name!! Not only this, but if a customer is uncertain about purchasing online, you can navigate to their shopping cart and complete the entire order process for them, using the information they give you over the phone!
This functionality is unparalleled on the internet today, and is just one of the ways we strive to increase the service that our software provides.
Some of the advanced features of our application include:
For more information, watch the presentation available at the bottom of this page, or give us a call at (866) 825-8252.
Below, we have compiled several screen shots to demonstrate some of the features of our software.
Presentation Notes: